Frequently Asked Questions

Click "Create Account" on the homepage, enter your email and a strong password, then confirm your email via the message sent.

Click "Forgot Password" on the login page, enter your email, and you'll receive a message to reset your password.

Yes, you can change your email from the settings page. You'll need to confirm the new email.

Yes, we offer a limited free trial that gives you access to a number of questions for 7 days. You can then choose the appropriate plan.

When your subscription ends, you can access your history and statistics, but you won't be able to solve new questions until you renew.

Our subscriptions don't auto-renew, so there's no need to cancel. If you want a refund, check our refund policy.

We provide 7,000+ high-yield clinical scenarios, with continuous updates to keep your preparation fresh and comprehensive.

Yes. Our QBank is mapped to the official MCC Blueprint, including both Dimensions of Care and Physician Activities, so your sessions align with exam expectations.

Yes. Every explanation is built on Evidence-Based Medicine and aligned with current Canadian clinical practice guidelines.

Yes, you can use advanced filters to select the subjects, topics, and difficulty you want.

Practice mode gives instant feedback with explanations. Simulation mode delivers a zero-refresh, SPA-like timed environment that mirrors real MCCQE1 pacing.

Yes, the platform is fully responsive and works on all devices: computers, tablets, and phones.

Currently, the platform is available through the browser on all devices. We're working on a dedicated app in the future.

You can contact us through the contact form on the website, or via email at support@qe1bank.com.